AI agent architecture

For your customers For your team For your operations

Our own agent

An AI agent answering right now

It is handling ValleAI's WhatsApp as you read this. Send it a voice note, a photo, or ask it for an appointment.

A-01 · Front desk online
SATURDAY · 11:04 PM
Voice note (0:09)
Of course. That starts with an assessment. Does this week work for you?
Tomorrow if possible, I work on weekdays
I have tomorrow at 10:00 AM or 4:00 PM. Which one suits you better?
10 please
Done, you're booked. See you then.

It understands voice notes and photos, recognises anyone who has written before, and writes the appointment into the calendar. The confirmation is written by the system, using the time the calendar actually returned, not by the model.

How they work

How AI agents work

One job, one shift, one handover. Each agent does one concrete job within a defined schedule and hands its result to the next one. That is the whole architecture.

Shifts

Each agent runs on its own schedule: continuous, hourly or once a week. Including outside your team's hours.

Handovers

What one finishes triggers the next. The coordination lives in the system, not in someone who has to supervise it.

Oversight

One agent grades the others' work and another watches that the operation is still standing. Failures announce themselves instead of being discovered.

The agents

AI agents by job

The list is open ended: any job that repeats can have its own.

A-01

Front desk agent

Answers, understands audio and photos, and books.

24 hours · See agent →
A-02

Follow-up agent

Picks up the conversation that was left halfway.

Hourly, 8 to 8
A-03

Research agent

Finds out who the customer is, with sources.

When a hot lead comes in
A-04

Audit agent

Grades how each conversation was handled.

Mondays 6:00 AM · See agent →
A-05

Reporting agent

Sums up the week and emails it out.

Mondays 8:00 AM · See agent →
A-06

Watchdog agent

Checks that the others are still standing.

Every six hours
A-07

Internal questions agent

Answers your team from the company documents.

Your team's hours · See agent →

Add-ons

AI agent add-ons

They are added on top of an agent already in operation, without starting over. The ones that don't exist yet are built to order.

+ 01

Payments in chat

Closes the payment without leaving the conversation.

+ 02

Waiting list

When there is no slot, it keeps the customer and brings them back the moment one frees up.

+ 03

Your own software

We connect the calendar, the records system or the CRM you already use, when your plan allows it.

+ 04

A new agent

If your operation needs a job that doesn't exist yet, it gets designed and added.

Implementation

How an AI agent is implemented

The agent that solves the heaviest job goes in first. The rest are added afterwards, on top of what is already running.

01

Diagnosis

20 minutes, free.

  • Which job repeats every single day
  • What happens to whoever writes at night
  • Which agent serves you first, or whether none does yet
02

Installation

Four business days.

  • We build it, with your company's information
  • Without touching the WhatsApp your team uses today
  • You approve how it answers before it goes live
03

Trial period

30 days, like any other employee.

  • No message left unanswered, whatever time it arrives
  • Every conversation logged against its customer
  • If that isn't met, we refund the full month
  • Every week you get the report with the numbers

Talk to an agent de IA

The one answering our WhatsApp is the same one we install. Send it audio, a photo or ask for an appointment and see how it answers.