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Internal knowledge

AI agent that answers from your company documents

Your team asks and the agent answers with what the handbook, the procedure or the policy says, stating which document and which page it came from.

Works indoorsit never speaks to a customer
Installed with documentsno phone number, no integrations
Cites the sourcedocument and page, in every answer

What it does

It answers what is already written, as many times as needed

Agent · Company handbook

PHow long do I have to report sick leave?

Within the next two business days, handing the paperwork to your direct manager.
Employee handbook · p. 14

PWhat do I do if a patient arrives fifteen minutes late?

They get rescheduled if the practitioner is booked afterwards. If there is room, they are seen and the next one is told.
Scheduling protocol · p. 3

PAnd if I want to swap my shift with a colleague?

That isn't in the documents I was given. Ask administration, and if you like, we'll add it.

It answers with your company's text, not with whatever the model thinks it remembers. Every answer carries the document and the page it came from.

What it gets used for

  • What each role is responsible forwho is supposed to do what
  • Procedures and protocolshow it's done, step by step
  • Leave, shifts and policiesthe things that always get asked twice
  • Onboarding new staffthe first weeks, without tying up whoever already knows

How it works

Three steps, and one of them is what earns the trust

01

Your documents are loaded

Handbooks, regulations, protocols, price lists.

  • In whatever format you already have them
  • They are split into fragments carrying their heading and page
  • Adding or changing a document takes minutes
02

Every question searches for the fragment

First it searches, then it answers.

  • The agent never answers from memory
  • It takes the fragments that actually talk about the subject
  • If it finds none, the model is never called
03

It answers citing the source

And the citation verifies itself.

  • Every answer states document and page
  • The system checks that the citation exists
  • If it isn't in your documents, the agent says so

What it needs to start

Documents and someone to approve them

It doesn't touch the WhatsApp your team uses, it doesn't ask for permissions over your systems, and it doesn't change how anyone works. It is installed in four business days.

  • Your documentshandbook, regulations, procedures, whatever already exists in writing
  • Someone who can answer questionsto confirm which version of each document is the good one
  • Where you want it to be consultedover WhatsApp or from the browser
  • Four business daysfrom the documents arriving to your team using it

How you know it's working

On day 30 you examine it

  • Thirty questions of yours, agreed beforehandfrom the ones your team asks daily, and answerable from the loaded documents
  • If it gets more than three wrong, we refund the monthwrong = it contradicts the document, or says it doesn't know when the answer was there. What wasn't loaded doesn't count
  • A usage report every weekwhat was asked, how many times, and what it couldn't find

What the agent cannot find is reported too. That list is the map of what your company still hasn't put in writing.

Talk to an agent

The one answering our WhatsApp is the same kind we install. Message it and ask whatever you like.