Your documents are loaded
Handbooks, regulations, protocols, price lists.
- In whatever format you already have them
- They are split into fragments carrying their heading and page
- Adding or changing a document takes minutes
Internal knowledge
Your team asks and the agent answers with what the handbook, the procedure or the policy says, stating which document and which page it came from.
What it does
PHow long do I have to report sick leave?
Within the next two business days, handing the paperwork to your direct manager.
Employee handbook · p. 14
PWhat do I do if a patient arrives fifteen minutes late?
They get rescheduled if the practitioner is booked afterwards. If there is room, they are seen and the next one is told.
Scheduling protocol · p. 3
PAnd if I want to swap my shift with a colleague?
That isn't in the documents I was given. Ask administration, and if you like, we'll add it.
It answers with your company's text, not with whatever the model thinks it remembers. Every answer carries the document and the page it came from.
How it works
Handbooks, regulations, protocols, price lists.
First it searches, then it answers.
And the citation verifies itself.
What it needs to start
It doesn't touch the WhatsApp your team uses, it doesn't ask for permissions over your systems, and it doesn't change how anyone works. It is installed in four business days.
How you know it's working
What the agent cannot find is reported too. That list is the map of what your company still hasn't put in writing.
The one answering our WhatsApp is the same kind we install. Message it and ask whatever you like.