ValleAI A-03 to A-06 · Operations
AI conversation auditing and automated reports
Four agents that work on top of what the others do: they research the customer, grade the service, build the report and raise the alarm if something goes down.
A-05 · Weekly report
A report every Monday, with nobody building it
Conversations per day. In white, the ones that came in outside business hours.
One agent researches, another grades the quality of service, another builds the report and another watches the operation. None of them waits for someone to open it.
What it does
- Researches a customer or supplierwith a source for every fact, to approve from your phone
- Audits how it was handledand warns when a conversation went badly
- Builds the report and sends iton Mondays, without anyone asking
- Watches the operationif something goes down, you know before your customer does
- Reads invoices, delivery notes and formsand puts the data where you need it
- Builds quotes with your rulesyour prices, your discounts, your terms
A-04 · Auditing
Another agent grades how it was handled
- Reads the week's conversationsone by one, grouped by customer
- Grades the servicewhether it resolved, whether it was accurate, whether it handled the objection
- Warns when one went badlyinstantly, without you having to read chats
- It doesn't quote sensitive datait describes the behaviour, not the personal detail
The quality scores are for you, not for the report your customer sees. What gets measured gets fixed; what nobody looks at repeats all week.
A-03 · Research
Finds out who they are before you call
Every claim in the summary says where it came from, and the system checks that the source actually exists. You approve, ask for more, or discard from your phone.
- It fires when a customer who means business comes inwithout anyone asking
- It searches the business and sums it up in one pagewhat they do, what they offer, how big they are
- It reaches you before the callso you don't walk in blank
A-06 · Watchdog
If something goes down, you know before your customer does
- Every six hours it checks that everything is still standingthe channel, the permissions and the model service
- An external clock watches the watchdogif the whole system goes down, the alert still goes out
- A daily sweep compares the appointments against the calendarand corrects whatever drifted
- Silent when all is wellone alert a day at most, not one a minute
An agent that stops answering throws no error: it just goes quiet. That is why you don't watch whether it fails, you watch whether it is alive.
What it needs to start
That there is already something to watch
- An agent already operatingthese work on top of what the others do
- Which email the report lands inand who else should receive it
- A channel for the alertsyour phone, over WhatsApp or Telegram
They come included with any agent we install. Without them you have no way of knowing whether what you installed is working.
Talk to an agent
The one answering our WhatsApp is the same kind we install. Message it and ask whatever you like.